Cognitive Friction in the Workplace

Understand cognitive friction and its effects on executive performance. Strategies to diagnose and mitigate friction are essential for leaders.

What is Cognitive Friction?

Cognitive friction refers to the mental strain caused by complex systems. It can impede decision-making for senior executives.

Mitigating Cognitive Friction

  • Simplify processes.
  • Enhance user interfaces.
  • Provide clear communication.